Repair Center
Repair Center | Shipping Guide | Order Form
Carlisle Camera offers repair services for most brands of film and digital cameras, lenses, and flashes. Repairs are sent to authorized repair facilities and can take between 4 to 6 weeks to return.
What is Our Estimate Fee?
A flat fee of $40 applies to all repairs. This is a non-refundable charge, except in rare cases where a repair cannot be completed due to lack of parts.
| - 35mm and APS point & shoot, lens, flash |
$40.00 |
| - 35mm and APS SLRS’ |
$40.00 |
| - Digital cameras |
$40.00 |
Please contact us at Repairs@CarlisleCamera.com or 717-761-9383 for information on approximate value of equipment if there is a question as to whether the items will be economical to repair.
What is the Typical Completion Time?
The average return time is 2-5 weeks. We cannot guarantee completion times, and rush services are not available for repairs.
What is the Warranty on Repairs?
All repairs are covered by at least a 90 day guarantee. Older 35mm equipment generally has a 180 day warranty. Minor repairs such as battery door replacement or door gasket replacement, have no warranty.
What Should I Check Before Sending My Equipment for Repair?
- Please verify that the camera, flash batteries are good and that the battery contacts are clean.
- Please verify that the problem is repeatable and not a one-time occurrence.
What Items Should be Included With a Repair?
- Please send items that are related to the symptom to be diagnosed.
- Do not send camera straps, cases or filters.
- Please remove film and memory cards.
- Include original receipts if warranty service applies.
How Will My Equipment be Returned?
Return shipping will be via UPS Ground Service. A flat rate of $10.95 in the continental United States will be charged for up to ten pounds. Higher weights and multiple packages will be billed at actual UPS rates.
How Will I Pay for My Repair?
A valid MasterCard, Visa or Discover card. No charges will be billed to your card until the completed repair is shipped back.
Can I Get a Clean & Check Only?
Yes. Please contact us at Repairs@CarlisleCamera.com or 717-761-9383 for pricing and availability on your equipment.
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